Our goal is to ensure your complete satisfaction
If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 60 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
Refunds & Credits
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase
STEP 1 - REQUEST AN RMA NUMBER (Return Merchandise Authorization)
- Call Customer Care at 1-855-333-9837 or email to firstname.lastname@example.org
- Request for an RMA Number
STEP 2 - PACK AND SHIP YOUR ITEM
- Place your item in the original manufacturer's packaging
- Place the original package into a shipping carton
- Write the RMA number into the outer part of the shipping cartoon
- Ship your package
PO Box 11809
Glendale, AZ 85318
We will take care of the rest for you!
Once our Returns Department has received your return package we will then right away issue your refund.